Question 1

Won't customers get annoyed?

Accepted Answer

Not if it's relevant and rare. We cap how often each customer hears from you, send only to the right segment, and every message has a one-tap opt-out.

Question 2

Do I need the WhatsApp Business API?

Accepted Answer

For campaigns at scale, yes. We set it up with you, and every message template is submitted to Meta for approval before it's used.

Question 3

Who writes and designs everything?

Accepted Answer

We do. PixelHive plans the calendar, writes the messages and designs the posts. You approve before anything goes out.

Question 4

Where does the customer list come from?

Accepted Answer

From what you already have: billing or POS exports, booking systems, website forms, WhatsApp chats and old spreadsheets. We clean and merge them.

Question 5

What does it cost?

Accepted Answer

It depends on how many channels and engines you need. We send a fixed quote after the free call. Ad spend and WhatsApp message fees are paid by you directly to the platform, never marked up.

Question 6

Do you work outside India?

Accepted Answer

Yes. We work with businesses in the United States, India, the UK and the Gulf.